Viking Range Corporation Agrees to $450,000 Civil Penalty for Failing to Report Defective Refrigerators

NEWS from CPSC


U.S. Consumer Product Safety Commission

Office of Information and Public Affairs Washington, DC 20207

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FOR IMMEDIATE RELEASE

July 5, 2011

Release #11-269 CPSC Hotline: (800) 638-2772

CPSC Media Contact: (301) 504-7908



Viking Range Corporation Agrees to $450,000 Civil Penalty for Failing to Report Defective Refrigerators

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission (CPSC) announced today that Viking Range Corporation, of Greenwood, Miss., has agreed to pay a civil penalty of $450,000. The penalty agreement (pdf) has been provisionally accepted by the Commission.



The settlement resolves CPSC staff allegations that Viking Range Corporation was aware for years of a defect involving its refrigerator door hinge support mechanisms that resulted in incidents and injuries to consumers; yet the firm failed to report immediately to CPSC as required by federal law. Viking reported the safety defect to the Commission in April 2009, and the firm agreed to a recall in June 2009. Subsequent investigation conducted by CPSC staff uncovered that by that time the firm was aware of at least 10 reports of injuries involving Viking refrigerator hinge failures going back over several years.



CPSC and Viking Range Corporation announced a recall of more than 45,000 Viking refrigerators in June 2009. The hazard identified with the refrigerators is that refrigerator hinges and hardware that attach the doors to the refrigerator box can loosen, sag and detach, posing an impact injury hazard to consumers if the door detaches. Viking sold the refrigerators through appliance and specialty retailers from July 1999 through April 2006.



Federal law requires manufacturers, distributors and retailers to report to CPSC within 24 hours after obtaining information reasonably supporting the conclusion that a product contains a defect which could create a substantial product hazard, creates an unreasonable risk of serious injury or death, or fails to comply with any consumer product safety rule or any other rule, regulation, standard or ban enforced by CPSC.



In agreeing to the settlement, Viking Range Corporation denies CPSC staff allegations as to the existence of a defect or hazard or that it violated the law.



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The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on www.saferproducts.gov



CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.



Under federal law, it is illegal to attempt to sell or resell this or any other recalled product.



To report a dangerous product or a product-related injury, go online to: www.saferproducts.gov, call CPSC's Hotline at (800) 638-2772 or teletypewriter at (800) 638-8270 for the hearing impaired. Consumers can obtain this news release and product safety information at www.cpsc.gov. To join a free e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx.