FOR IMMEDIATE RELEASE
August 27, 2009Release # 09-333
Firm's Recall Hotline: (800) 449-9812
Firm's Recall Hotline: (800) 449-9812
Sears’ Recall Hotline: (800) 449-9810
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Firm Media Contact: (614) 761-2633 Frigidaire and Kenmore Smoothtop Electric Ranges Recalled Due to Fire Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Certain Frigidaire and Kenmore Elite Smoothtop Electric Ranges
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Certain Frigidaire and Kenmore Elite Smoothtop Electric Ranges
Units: About 200,000
Manufacturer: Frigidaire, a division of Electrolux Home Products Inc., of Augusta, Ga.
Hazard: Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers.
Incidents/Injuries: Frigidaire has received 126 reports of incidents, including four reports of minor burns and two reports of minor property damage.
Description: This recall involves Frigidaire, Frigidaire Gallery, Frigidaire Professional and Kenmore Elite smoothtop electric ranges with rotary knobs and digital displays. The following model and serial numbers are included in the recall:
Frigidaire (Serial Number Range VF122xxxxx - VF831xxxxx) and Models Beginning with
FEFBZ90GCFEFLMC55GCFEFLZ87GC
GLEF396ABGLEF396AQGLEF396ASGLEF396CQGLEF396CSGLEFM397DB
GLEFM397DQGLEFM397DSGLEFM97FPBGLEFM97FPWGLEFM97GPBGLEFM97GPW
LEEFM389FE
PLEF398ACPLEF398CCPLEF398DCPLEFM399DC
PLEFMZ99ECPLEFMZ99GCPLEFZ398ECPLEFZ398GC
Kenmore Elite (Serial Number Range VF122xxxxx – VF334xxxxx) and Models Beginning with
790.99012
790.99013
790.99014
790.99019
The model and serial number can be found by opening the range drawer at the base of the unit.
Sold at: Sears and other national chain and independent retailers nationwide from June 2001 through August 2009 for between $1,000 and $2,500.
Manufactured in: United States
Remedy: Consumers should stop using the recalled ranges immediately and contact Frigidaire or Sears to schedule a free repair.
Consumer Contact: For additional information, contact Frigidaire at (800) 449-9812 between 8 a.m. and midnight ET Monday through Saturday or visit the firm’s recall Web site at http://www.smoothtoprangerecall.com/. Consumers who purchased their products at Sears should call Sears at (800) 449-9810 between 8 a.m. and 10 p.m. ET Monday through Saturday.
Sample of a smoothtop range with rotary knobs and digital displaysSerial plate is located by opening the range drawer at the bottom of the unit.
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CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://www.cpsc.gov/cgibin/incident.aspx
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of serious injury or death from thousands of types of consumer products under the agency's jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters, and household chemicals - contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
To report a dangerous product or a product-related injury, call CPSC's Hotline at (800) 638-2772 or CPSC's teletypewriter at (301) 595-7054. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx. Consumers can obtain recall and general safety information by logging on to CPSC's Web site at http://www.cpsc.gov/.
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